What We Can Do

The Ombudsman may::

Section-9 of the Khyber Pakhtunkhwa Provincial Ombudsman Act, 2010: The Provincial Ombudsman may, on a complaint made by any aggrieved person, undertake any investigation into any allegation of mal-administration on the part of any Agency or any of its officers or functionaries.

Section-14 of the Act, ibid:

(a) summoning and enforcing the attendance of any person and examining him on oath;

(b) compelling the production of documents;

(c) receiving evidence on affidavits;

(d) issuing commission for the examination of witnesses 6[; and]

[(e) implementation of orders or directions issued to any Agency during the course of proceedings

Section- 17. Inspection Team.--- (1) The Provincial Ombudsman may constitute an Inspection Team for the performance of any of the functions of the Provincial Ombudsman.

(2) An Inspection Team shall consist of one or more members of the staff and shall be assisted by such other person or persons as the Provincial Ombudsman may consider necessary

(3) An Inspection Team shall exercise such of the powers of the Provincial Ombudsman, as he may specify by order in writing and every report of the Inspection Team shall be first submitted to the Provincial Ombudsman with its recommendations for appropriate action.

Section- 18. Standing Committees etc.--- The Provincial Ombudsman may, whenever he thinks fit, establish standing or advisory committees, at specified places with specified jurisdiction for performing such functions of the Provincial Ombudsman as are assigned to them from time to time and every report of such committees shall be first submitted to the Provincial Ombudsman with its recommendations for appropriate action.

Section- 21. Award of costs and compensation and refund of amounts.--- (1) The Provincial Ombudsman may, where he deems necessary, call upon a public servant, other functionary or any Agency to show cause why compensation be not awarded to an aggrieved party for any loss or damage suffered by him on account of any mal-administration committed by such public servant, other functionary or Agency, and after considering the explanation, and hearing such public servant, other functionary or Agency, award reasonable costs or compensation and the same shall be recoverable as arrears of land revenue from the public servant, functionary or Agency.

(2) In cases involving payment of illegal gratification to any employee of any Agency or to any other persons on his behalf, or misappropriation, criminal breach of trust or cheating, the Provincial Ombudsman may order the payment thereof for credit to Government or pass such other order as he may deem fit.

(3) An order made under sub-section (2) against any person shall not absolve such person of any liability under any other law.

Section-22. Assistance and advice to Provincial Ombudsman.--- (1) The Provincial Ombudsman may seek the assistance of any person or authority for the performance of his functions under this Act.

(2) All officers of an Agency and any person whose assistance has been sought by the Provincial Ombudsman in the performance of his functions shall render such assistance to the extent it is within their powers or capacity,

(3) No statement made by a person or authority in the course of giving evidence before the Provincial Ombudsman or his staff shall subject him to or be used against him in any civil or criminal proceedings, except for prosecution of such person for giving false evidence,