Mandate

The Ombudsman Khyber Pakhtunkhwa has the mandate to protect the rights of the people, ensuring adherence to the rule of law, diagnosing, redressing and rectifying any injustice done to a person through maladministration and suppressing corrupt practices.

Jurisdiction

1[(1) The Provincial Ombudsman may, on a complaint made by any aggrieved person, undertake any investigation into any allegation of mal-administration on the part of any Agency or any of its officers or functionaries:

Provided that the Provincial Ombudsman shall not have any jurisdiction to investigate or inquire into any matter which is subjudice before a court or a tribunal of competent jurisdiction on the date of the receipt of a complaint in this behalf.

Functions

The law empowers the Ombudsman Khyber Pakhtunkhwa to entertain complaints against any department, commission or office of the Provincial Government or a statutory corporation or other institution established or controlled by the Provincial Government but does not include the High Court and the Courts working under the supervision of High Court and Provincial Assembly and its Secretariat.

Under section 9(1) of the Act the Ombudsman The Provincial Ombudsman may, on a complaint made by any aggrieved person, undertake any investigation into any allegation of mal-administration on the part of any Agency or any of its officers or functionaries. The Ombudsman, however, has no jurisdiction to investigate or enquire into matters which are (a) subjudice before a court of competent jurisdiction (b) relates to the external relations of Pakistan or connected with defence of Pakistan or Military, Naval and Air Force of Pakistan or the matters covered by the laws relating to these Forces. No anonymous or pseudonymous complaints shall be entertained

Powers

Ombudsman has the same powers as are vested in a civil court under the Code of Civil Procedure for summoning and enforcing the attendance of any person; compelling the production of documents; receiving evidence on affidavits; and issuing commission for examination of witnesses. The Ombudsman is vested with the powers to constitute an Inspection Team comprising One or more members of the staff and shall exercise such of the powers of the Provincial Ombudsman as he may specify by order in writing and every report of the Inspection Team shall be first submitted to the Provincial Ombudsman with its recommendations for appropriate action.